Privacy Policy

This Privacy Policy for Edvance Technologies Ltd (trading as Edvance Studio) (“we”, “us”, or “our”) describes how and why we collect, store, use and share your personal information when you visit edvancestudio.co.uk or contact us about our web design services.

Edvance Studio is a web design agency providing professional websites for businesses worldwide. We collect personal information only when you contact us with an enquiry or engage us for a project.

Questions or concerns? Contact us at [email protected]

1. What Information Do We Collect?

Information you provide directly

We collect personal information when you contact us through our website contact form, by email, or when you engage us as a client. This includes:

• Your name
• Your email address
• Your phone number (if provided)
• Your business name
• Details of your project or enquiry

We do not collect sensitive personal information such as health data, financial details or identification documents.

Information collected via the AI Visibility Check

When you use our free AI visibility check, we collect your business name, location, and business type to generate your report. This information is not personal data. If you choose to receive your report by email, we also collect your email address. Your email is used solely to deliver the report and is stored securely in our database. We may follow up with relevant information about our services, but you can unsubscribe at any time.

Information collected automatically

When you visit edvancestudio.co.uk, basic technical data may be collected automatically by our hosting provider, including IP addresses and browser type. We do not use behavioural tracking tools.

2. How Do We Use Your Information?

• To respond to your enquiry and provide a quote
• To deliver the web design services you have engaged us for
• To communicate with you about your project
• To send invoices and manage payment for completed work
• To comply with our legal and accounting obligations

3. Legal Basis for Processing

We process your personal information under the following legal bases under UK GDPR:

• Performance of a contract: To deliver web design services you have requested.
• Legitimate interests: To respond to enquiries and manage client relationships.
• Legal obligation: To maintain financial records as required by HMRC for 6 years.

4. Who Do We Share Your Information With?

We share your data only with essential service providers required to host and operate our website and communications. We do not sell your data. We do not share your data with advertisers, marketing companies or any third parties beyond those essential providers.

5. Cookies

Our website uses only essential cookies required for the site to function. We do not use advertising or tracking cookies. You can disable cookies in your browser settings without affecting your ability to view our website.

6. International Data Transfers

Your data is primarily stored and processed in the United Kingdom. Where our service providers process data outside the UK, appropriate safeguards including Standard Contractual Clauses are applied to protect your data.

7. How Long Do We Keep Your Information?

• Enquiries that did not proceed: We delete these within 12 months.
• Client project records: We retain these for 6 years after project completion as required by HMRC for tax and accounting purposes.
• Email communications: Retained for the duration of our working relationship.

8. How Do We Keep Your Information Safe?

We take appropriate technical and organisational measures to protect your personal information. Our website is hosted on secure infrastructure. Client communications are handled via business email. We do not store client payment card details.

9. Your Privacy Rights

Under UK GDPR you have the right to:

• Access a copy of your personal data we hold
• Request correction of inaccurate data
• Request deletion of your data (subject to legal retention obligations)
• Object to or restrict processing of your data
• Withdraw consent at any time where consent is the legal basis

To exercise any of these rights, email [email protected]. We will respond within 30 days.

If you believe we are unlawfully processing your data, you have the right to complain to the Information Commissioner's Office (ICO).

10. Do We Collect Information from Minors?

No. Our services are aimed at business owners and professionals. We do not knowingly collect data from anyone under 18 years of age.

11. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will show a revised date at the top of this page. We encourage you to review this policy periodically.